October 2009
A call from earlier #fb
Lady “You guys keep cutting my service off!”
Me “I’m sorry…”
Lady “I have a credit, I checked. Why did you cut it off?”
Me “I don’t know ma’am… I can’t see any billing information.”
Lady “Well I need someone to get my service back on NOW!”
Me “Okay. But I’ll need to get you to our sales...
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